4/8/2022
- BY: ANTHONY WELSH
Last month, we discussed the idea of creating a data driven culture of thinking by using the mathematical formula Y=f(x) + N. Let’s dig a little deeper on the left side of the equation, the Y. The Y is the output, also known as the response variable. It must be something specific so we can collect data about its performance on each individual outcome of the process or product. If we (or the customer) value something, we must measure it.