BY: CHUCK WERNER

First introduced in the 1980s as a descendant of much older statistical tools, then polished and (some would say) nearly perfected in the 1990s, the Six Sigma methodology has driven process improvement on manufacturing floors around the globe for decades. But what about the carpet side of the business?

Lean Office Champion training offers a comprehensive hands-on approach to teach team leaders how to identify opportunities for improvement through reduction in TIME conducting transactional activities.