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ISO 9001 – A Key to Cybersecurity? (Part 2)

11/6/2020 - BY: ANDY NICHOLS
A few weeks ago, we posted a blog dissecting the various requirements of ISO 9001:2015 related to the “control of documented information” and addressed how cyberattacks can affect customers, management, employees and even regulatory compliance. Now that the value of information security has been established, we’ll discuss how to incorporate safe cybersecurity practices to further support your organization’s controls of documented information.


ISO 9001 – A Key to Cybersecurity? (Part 1)

10/9/2020 - BY: ANDY NICHOLS
Between 40 and 60% of small businesses fail within a year of any type of disaster – including cyberattacks – unless some type of resiliency plan is put in place. So, what is needed to protect small and medium-sized businesses from such an attack? How can an organization become “cyber-resilient”?  ​While many might not realize it, if an organization already has an ISO 9001:2015-compliant QMS, that can be used as a platform on which to base an effective cybersecurity program.


Is Your Quality Policy “Motherhood” or “Apple Pie-in-the-Sky”?

8/21/2020 - BY: ANDY NICHOLS
Policies. Every day we are governed by them. They provide direction to us on a wide variety of issues, often expressed in simple terms for everyone to understand and implement. “No smoking.” “Mask required.” “No open-toed shoes.” Knowing this, why is it that things often go awry when trying to establish and maintain a Quality Policy?


Solving Problems in Your Business by Simply Asking, “Why?”

6/19/2020 - BY: DALE WICKER
Often when we are faced with a problem, we react quickly without thinking it through, ultimately treating the symptom and not the real cause. When situations like this occur in business, leaders need a proven, comprehensive method for solving problems that could arise. The 5-Why method is a simple, but powerful, analysis tool that can help teams identify the root cause of a problem.


10 Tips to Prepare for Your Virtual ISO Audit

5/15/2020 - BY: ANDY NICHOLS
If your organization is certified to ISO 9001, AS9100D or ISO 14001 and you have an audit scheduled to happen during the current COVID-19 restrictions, these tips are for you! ISO 9001 or 14001 certified organizations with an “ANAB” logo – or “IAF” logo – may be a candidate for conducting what’s known as an “ICT Audit,” which stands for “Information & Communication Technology.”


When the Pandemic is Over: Using ISO to Plan & Prepare

5/1/2020 - BY: ANDY NICHOLS
For organizations that are compliant to ISO 9001:2015 (including AS9100D and IATF 16949), there are several requirements that can be used to assist in getting back to business as usual – and putting together a plan is one of them.


Coming to Terms

3/6/2020 - BY: DALE WICKER
In the manufacturing world, and specifically in the area of Quality Management, many technical terms are used that people also use in everyday life. However, they don't always have the same meaning. This can lead to misunderstandings and serious problems in production if team members can't differentiate between everyday meanings and technical meanings. 


You Spin Me Round (Like a Record)

2/14/2020 - BY: ANDY NICHOLS
In the past, we've related ISO 9001 documentation to both the Pyramids of Giza and currency. Now, we turn our attention to what is referred to as "retained documented information," or more commonly known as "Quality records."


Recognizing & Eliminating Food Processing Failures Through FMEA

1/31/2020 - BY: JOHN SPILLSON
Anyone with experience in the food processing industry would agree that a lot can go wrong when manufacturing food products. To ensure these food failures are identified and prevented ahead of time, Failure Mode Effects Analysis (FMEA) can help.


Quality Document Control - What's in Your Wallet?

12/6/2019 - BY: ANDY NICHOLS
Former versions of ISO 9001 detailed the need for a Quality Manual, documented procedures and, at the process-control level, work instructions. These types of documents are no longer prescribed by the international standard.  However, once an organization has determined specific documentation is useful, that documentation must still be controlled to an extent. 


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