April 2022

4/29/2022 - BY: ROGER TOMLINSON
ABC analysis is derived from “The Pareto Principle” also called the 80/20 rule. This principle suggests that 80% of the total output is generated by 20% of the valuable efforts. We can apply this in many ways and learn how we can better plan and improve our business.

4/22/2022 - BY: ANTHONY WELSH
Continuing this series, let's begin investigating the right side of the equation. An X is an input, also known as an independent variable, or a factor we can manipulate. Some examples include a dial or setting on the machine, a material property, this profile vs. that profile, the proportions of ingredients, etc. In the equation Y=f(x) + N, X is distinguished from N because it’s controllable where N is something we can’t control. We’ll cover noises in the next article.

4/15/2022 - BY: SHAUN LEAHEY
Nearly every Quality Manager or Plant Manager has had this situation come up: The phone is ringing and it’s the customer. You instantly get a sinking feeling in your stomach, thinking, here comes a complaint. On the rare occasion there isn’t a problem, you take advantage of strengthening your relationship with the person on the other end of the conversation. But often, you’ll begin the conversation listening to what problem the customer is experiencing and how you can help. Your new priority is to begin problem solving, starting with assembling a team. Wait, we’re supposed to use a problem-solving team? Who’s on the team?

4/8/2022 - BY: ANTHONY WELSH
Last month, we discussed the idea of creating a data driven culture of thinking by using the mathematical formula Y=f(x) + N. Let’s dig a little deeper on the left side of the equation, the Y. The Y is the output, also known as the response variable. It must be something specific so we can collect data about its performance on each individual outcome of the process or product. If we (or the customer) value something, we must measure it.

4/1/2022 - BY: ANDY NICHOLS
At first sight, this may seem to be a crazy question. I hear you say, “Seriously? Calibrate Internal Quality Auditors?” or “Where does the calibration sticker go?” Internal Management System Auditors can be “testing” the Quality Management System (QMS) and could be considered as items of testing equipment. Their brief, in the widest possible terms, is to inspect or evaluate the QMS for compliance and effectiveness.