2/19/2016
Whether it is because of their hard work and dedication or as recognition of their proficiencies, skills and knowledge, employees are promoted into leadership roles for a variety of reasons. While internal promotions can be positive, challenges may arise for those employees in their newly promoted role.
The ability to excel at a job and the ability to effectively lead others are two very different things. This is why ongoing supervisor training and development is crucial for personal and business success. Training and development may include a diverse range of topics such as employment law, safety management, corporate procedures and personnel management. To be effective, supervisors must also learn about different work styles and how to bring out the best in each employee.
Required Skills On a daily basis, supervisors are challenged with many different issues. They are expected to effectively address problems and ensure operations run smoothly. Supervisors should receive training in order to be equipped with the knowledge and skills to thrive in today’s manufacturing management environment. Training should:
· Identify different leadership styles and the strengths and weaknesses of each.
· Identify different behavioral characteristics and determine the best method of relating to each type.
· Identify communication barriers and listening/communication techniques to enhance communication in all directions.
· Identify how to manage time to maximize available time and to decrease non-productive activities.
· Examine how individuals are motivated and identify opportunities to motivate subordinates to achieve organizational goals.
· Identify and apply different factors in delegation and how to give orders in a manner that will provide an environment for compliance.
· Identify the phases teams go through and how to maximize positive outcomes of each stage.
· Identify components of effective meetings and apply them, resulting in meetings that are more productive.
· Determine most effective method of delivering on-the-job training and apply them for increased competence in employees.
· Identify the stages of change and how individuals react to each stage.
· Recognize how to relate to subordinates to ensure the smoothest possible transition.
· Identify what causes conflict and how to mitigate and prevent escalation of conflict.
· Recognize how to administer employee discipline to maximize behavior change and minimize conflict.
Supervisor Training: A Process, Not an Event
Ongoing training and development are critical to the lasting success of each supervisor. Training should be a process, not a one-time event. Employees and supervisors who feel nurtured and supported will work harder to meet goals and deadlines than employees who feel left behind.
If you need help with supervisor training, The Center offers a Supervisor Skills course. To search upcoming Supervisor Training Courses, visit www.the-center.org or call 888.414.6682.
Since 1991, The Center has assisted Michigan’s small and medium-sized businesses successfully compete and grow. Through personalized services fitted to meet the needs of clients, we develop more effective business leaders, drive product and process innovation, promote company-wide operational excellence and foster creative strategies for business growth and greater profitability. Find us at www.the-center.org.
Categories: Leadership/Culture