Whether it is a new system, product, employee, location, or idea, change is a part of business. How well a change is implemented will have impacts on the organization, culture, and future attempts at change within the business. This class will help organizations better understand and effectively manage change.
Course topics include:
- What is Change?
- Overcoming Change Resistance
- The Impact of Change
- Lippitt/Knoster Model
- SWOT Analysis
- Solutions Matrix
- 7-Step Change Process