Manufacture Smarter Blog

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Customer Service Matters: 10 Ways to Give Your Clients 110%

1/6/2017 - BY: TRICIA ONESIAN
The New Year is a time for goal setting and learning from (and correcting) past mistakes. It’s also the perfect time to re-evaluate how you can improve your customer service. A positive experience will leave a lasting impression. Start 2017 off in a memorable way—by giving your clients the red-carpet treatment.


So Long 2016... And Welcome 2017!

12/29/2016 - THE CENTER
Happy New Year! Welcome 2017!


Happy Holidays From The Center!

12/22/2016 - THE CENTER
Happy Holidays from The Center! View a special message from us to you!


Looking Ahead: The Manufacturing Industry Focuses on Education

12/16/2016 - THE CENTER
As 2016 comes to an end, companies within the U.S. manufacturing sector remain optimistic about new opportunities for growth and innovation in the upcoming year, even as competition from overseas continues to increase. Perhaps the most pressing issue facing the industry in 2017, and beyond, is educating and training the next generation of manufacturers.


Flight "AS9100D" Has Not Departed Yet

12/9/2016 - BY: ANDY NICHOLS
The arrival of the latest version of the Aerospace Standard for Quality Management Systems, AS9100D, in October was highly anticipated—after all, its publication had been delayed a couple of times during 2016. Now, some organizations in the aerospace supply chain are eager to get started on the changes needed to their quality management system.


2016 Highlights in Manufacturing

12/1/2016 - THE CENTER
According to a recent report by Deloitte, the United States is expected to take over the number one position as the most competitive manufacturing nation from China by the end of the year—with Germany holding steady at number three. The United States continues to improve its ranking as technological innovation sweeps across the manufacturing landscape and new opportunities continue to arise.


Happy Thanksgiving from The Center!

11/24/2016 - THE CENTER
Happy Thanksgiving!


QMS True North

11/18/2016 - THE CENTER
When navigating by map and compass, it is important to be aware of magnetic declination. The magnetic north is not located at the North Pole, so more than likely, your compass is not truly pointing north. You need to adjust your compass reading and account for the difference to find True North.


Think Strategically, Act Tactically With ISO 9001:2015

11/11/2016 - THE CENTER
You are in business for a reason. One of those reasons involves the successful setting and achieving of long-range goals. And, in order to achieve those goals, strategic plans were executed.  From a business standpoint, tactical day-to-day operations, which are short term, need to support the strategic plans of an organization.


Implementing Lean Six Sigma

11/4/2016 - THE CENTER
If you are interested in optimizing your organization’s capabilities and efficiencies to produce the best quality output possible at the lowest cost, it’s time to adopt Six Sigma methodology. Six Sigma is a measurement-based strategy for process improvement and variation reduction that utilizes DMAIC (Define, Measure, Analyze, Improve and Control) as a road map to successful implementation.


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