Falcon Spreads Its Wings Into New Markets With ISO TS 16949 Certification
Since the inception of Falcon Lakeside, our vision has been to create a company capable to produce extraordinary cast and machine products. To do this, we need extraordinary individuals operating at peak efficiency. The training facilitated by MMTC has provided valuable, practical solutions to meet our needs. Our team is happy we chose to partner with MMTC for this work!
-- Frank Sant, Owner/President-Falcon Lakeside Manufacturing
Falcon Lakeside Manufacturing (www.falconlakeside.com) provides design, development and manufacturing services that include high pressure vacuum die casting, high pressure squeeze casting, CNC machining and other finishing operations. These activities are executed in accordance of TS-16949 procedures and ISO 9001 Standards. Full quality services including metrology, metallurgical and structural testing are provided as a normal course of business. Located in Stevensville, MI, they employ 28 people.
Challenge
Upon purchasing the company, new owner Frank Sant and his executive team identified two critical improvement needs for growth: Become TS 16949 compliant and, in order to access new markets, achieve TS16949 certification. He and Plant Manager Dennis Whitaker reached out to the Michigan Manufacturing Technology Center-West to help meet these expectations.
Solution
The MMTC-West Business Development Specialist coordinated a free Quality System site assessment as a prerequisite toward the development of the training plan for proposal. This assessment provided the Falcon Lakeside Team the opportunity to customize the MMTC-West training services to align with their strategic targets and the Michigan Works Skilled Trades Training Fund program.
MMTC offered personalized training and tailored class times to the needs of the team and the workload. The training investment in the workforce enhanced the teamwork culture and was embraced by its operators, staff and management.
Results
- Doubled Sales to $4.1 Million
- Added 11 new jobs and retained 5
- $150K in new investment