Eagle Technologies Group

Success with The Center

EAGLE TECHNOLOGIES: Targeting On-Time Delivery with Kaizen Training

The Center helped our team embrace the Kaizen process. Moreover, the results were outstanding! Increasing our productivity by 20% was once unimaginable, but it is now becoming a reality each day as we move forward with these improvements.
-- Brandon M. Fuller, Senior Vice President

Eagle Technologies Group (eagletechnologies.com) has been designing, building, installing and servicing equipment since it was first founded over 50 years ago. Headquartered in Bridgman, Mich., Eagle Technologies Group has over 250,000 sq. ft. of engineering and manufacturing space. This automation systems provider has 230 employees who are experts in assembly, test, vision, robotics, and material handling systems. From concepting to turnkey installation and everything in between, Eagle Technologies Group is dedicated to continuous improvement processes and consistently providing customers with world-class quality equipment.


As Eagle Technologies Group experienced growth in recent years, more than tripling sales and staff from three years ago, the company found itself struggling to meet delivery expectations on time and on budget, ultimately stretching its staff too thin. Essentially an $85 million company using the same methods as a $20 million company, their management team realized they needed a better system in place to keep up with their rapid growth and high delivery demand.


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Eagle Technologies Group came to the Michigan Manufacturing Technology Center (The Center) for expertise in how to improve on-time delivery and keep up with customer demand. After analyzing their business operations and issues, the experts at The Center recommended implementing a workflow Kaizen into the office.

Over the course of five days, the leaders of their company were introduced to the Kaizen approach and applied it to their practices, as well as created a list of 45 prioritized action items with set due dates to be completed by members in a number of their departments. Following the DMAIC method (Define, Measure, Analyze, Improve, Control), Eagle Technologies Group was able to dramatically improve their efficiency and create more organized processes.


  • Cost Savings: More than $300,000 annually
  • Jobs Retained: 230
  • New Investment: $100,000+
  • Improved productivity by reducing process steps 20%, from 209 to 167