Each person has their own opinion of what quality means. However, the primary focus of quality is centered on meeting a customer’s stated and unstated expectations. Our experienced quality consulting managers have created detailed training and mentoring services to help manufacturing organizations develop an improved Quality Management System. With an updated Quality Management System, your business will be able to better service customers.
What is a Quality Management System?
A Quality Management System (QMS) is the overarching structure for business processes, resources, and goals aimed at meeting a required quality standard through continuous improvement and employee training.
There are many benefits associated with implementing a Quality Management System including:
- Meeting Customer Requirements
- Improved Customer Satisfaction
- Improved Organizational Effectiveness
- Compliance with Standards and Regulations
- Establishment of Goals and Objectives
- Improved Documentation
“Once we decided we wanted to grow more heavily into the automotive and aerospace markets, we knew the incorporation of ISO/TS 16949 and AS 9100 quality standards was necessary. The Michigan Manufacturing Technology Center was able to streamline the process quickly and efficiently, helping us manage this transition.”
--Bill Edney, President, PCMI Manufacturing Integration
Interested in implementing a QMS? Check out our self-assessments, classes, or contact us today to schedule your free assessment!