SMT AUTOMATION: A Commitment to Quality Leads to Business Success
Growth is always the goal of SMT Automation. Embracing change and listening to our customers is what drives us. We are thankful for the expertise and guidance provided by MMTC in an ever-changing manufacturing landscape.
-- Elena Morales, President & Co-Owner
Marco Santana, CEO & Co-Owner
SMT Automation (www.smtautomationllc.com) is dedicated to the design of machinery for the automation of manufacturing processes. They offer machinery design, robotic cells design, retrofitting on current machines, technology updates with experience with the main control brands in the market and more. SMT Automation employs 60 in their Roseville, Mich. location.
Challenge
Committed to growth and exceptional quality, SMT Automation wanted to diversify their business and quote projects in new markets, specifically in the aerospace and mobility markets. They also were experiencing existing clients who were requesting ISO 9001 certification.
Solution
With a transformation mindset and goal to grow their business, SMT contacted Michigan Manufacturing Technology Center (MMTC) for guidance. MMTC experts met with SMT staff to address the client-driven demand for ISO 9001. Through MMTC’s ISO 9001 Organizational Implementation training program, SMT learned about key clauses, from developing a Quality Policy and measurable objectives to managing documentation, understanding risk-based thinking, and developing customer-oriented processes.
To support their diversification initiative, MMTC assisted SMT Automation in identifying gaps in their quality management system for AS9100D with onsite mentoring. With this new knowledge, SMT Automation is in the process of securing AS9100 certification.
In the next few months, SMT Automation plans to embrace their growth with the opening of their new facility, which is three times bigger than their current location, in Bruce Township, Mich.
Results
- Retained Sales: 50%
- Retained Employees: 60
- New Investment: $37,000
- Achieved ISO 9001 certification
- In process of achieving AS9100 certification