Mac Arthur Corporation

Success with The Center

MAC ARTHUR CORPORATION: Preparing for a Successful IATF 16949:2016 Certification

The additional training on the new IATF requirements helped our team efficiently prepare for a successful transition and enhanced our capabilities and differentiation in the marketplace. The Center is a great partner in developing Michigan manufacturers and a go-to resource for our continuous improvement activities and talent development.
-- Christie Wong Barrett, CEO

Mac Arthur Corporation ( specializes in the creation of custom labels, tags, decals and die-cut components. They manufacture a wide range of advanced applications including branding, identification, packaging, traceability, barcoding, RFID, UL and harsh environments. For 50 years, Mac Arthur has served global and regional customers in the automotive, technology and industrial sectors, providing products and services, including commodity management and supplier consolidation, to more than 20 countries worldwide. A certified Women's Business Enterprise (WBE), Minority Business Enterprise (MBE) and Woman-Owned Small Business (WOSB), Mac Arthur Corp is IATF 16949:2016 and ISO 14001 certified and employs 45 at their Grand Blanc, Mich., facility.


As Mac Arthur planned to transition from ISO/TS 16949 to IATF 16949:2016, they recognized the benefit of outside support. Additionally, Mac Arthur was interested in improving supplier development aspects within their quality system. A thorough understanding of these requirements was critical to ensuring a seamless transition from ISO/TS to IATF and to continue providing high quality, cost competitive services to the auto industry.


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Mac Arthur reached out to the Michigan Manufacturing Technology Center (The Center) - Northeast for assistance in preparing for their quality standard transition. Mentoring provided by The Center included updating their internal auditing requirements, emphasizing the higher degree of reporting mandated under the new standard. As a result of this support, Mac Arthur seamlessly transitioned to IATF 16949:2016 and achieved full certification to meet their automotive and mobility customers’ quality requirements. This automotive-reliant revenue was able to be retained without consequence.


  • New Sales: 3 new clients
  • Retained Sales: 20 customers
  • Growth and Differentiation: New business opportunities from automotive and mobility customers seeking IATF certified suppliers to improve their compliance to the new standards