DISTANCE LEARNING: Problem Solving


Improve quality by reducing errors and scrap through engaging staff in a structured, problem-solving process based on A3 thinking. This class is designed for employees who are expected to participate in their organization’s problem-solving activities or lead a problem-solving team.

AT THE END OF THIS TRAINING, PARTICIPANTS WILL BE ABLE TO:

  • Use an A3 problem solving tool to guide the problem-solving process
  • Develop a succinct and effective problem statement
  • Collect background information, assess the current situation, develop goals and targets, and conduct a root cause analysis
  • Develop and evaluate countermeasures to address the root cause
  • Develop an implementation plan that includes a check and adjust cycle for countermeasures

Upcoming Classes


There are no upcoming dates for this class. Please contact us for more information on upcoming dates.