Business Solutions Team

Jess Cruz

Business Development Manager, The Center-West

Jess Cruz is the Michigan Manufacturing Technology Center-West (The Center-West) Senior Business Development Manager at The Right Place. In this role, he informs, assesses, advises and develops relationships with key decision makers within West Michigan to support their efforts to retain sales, gain new sales, and achieve cost savings for their respective businesses. He is also responsible for working with manufacturers in Kent and Barry Counties.

Professional Experience
Jess has gathered more than 30 years of lean operations management experience at various companies including DENSO Manufacturing Michigan, MANN+HUMMEL, USA and Bosch Automotive. His experiences in managing and optimizing production processes in world class, tier 1 automotive manufacturing contributes to his passion to support small to mid-size companies. Jess also has extensive experience in facilitation of process improvement workshops within and outside the U.S.

Certifications & Awards
• Certified Business Solutions Professional
• DENSO Team of the Year
• DENSO North American Quality Circle Award
• DENSO eight consecutive years of zero quality and safety complaints
• MANN+HUMMEL, Germany-Total Productive Maintenance Award
• MANN+HUMMEL Management System-Top 10 Best Practices

Favorite Part About Living in West Michigan
Jess’ favorite part about living in West Michigan is the diversity of people, businesses, and seasons. He loves that it is truly the place to work, live and play.


Transitioning from Industry 3.0 to 4.0: “To Infinity and Beyond!”
Planning for Profitability in the Post-Pandemic Period

Connect with me on LinkedIn!